Questions to Ask Before You Hire a Charter Bus Rental Firm
Are you seeking bus charter services for a trip you have with your colleagues? Today's marketplace offers a wide range of charter bus rental firms, making it difficult to pick the right company. To make a perfect choice, you need to know the right questions to ask to ensure you hire a reliable service provider. Do not take chances while picking the transportation for your event by opting for the cheapest company. The following are some key questions you should ask to know more about a company.
Do you train and monitor your drivers?
It is essential to find out if chauffers or drivers are licensed, but you should seek more information to know if they get trained and have monitoring programs. A suitable company offers ongoing training, random drug testing and extra safety training. Find out how experienced their drivers are and if they do wear uniforms. If your itinerary demands experience, then it will be wise to have an experienced driver. Make sure these drivers also adhere to the regulations set by the local authorities and the government especially when it comes to time limits. This is crucial for your safety.
What types of buses do you have?
Get more information about the size, age and condition of the buses a charter bus company owns. Typically, bus sizes range from twenty to fifty passengers, meaning you are free to pick any bus depending on the number of people who will be travelling. The amenities may also vary from one bus to the next so be sure to choose the ones that are vital to the group. Some of them include wood floors, on-board restroom, Wi-Fi, leather seating, PA system, TV's as well as satellite radio.
How do your services differ from other bus charter rental companies?
An ideal company should be capable of informing you how their service delivery differs from that of their competition. Consider asking how long they have been doing business and the level of service they provide. Do they have a 24/7 support team that handles their client's inquiries? Most coach companies close shop by evening and don't answer calls till the next day. Can they guarantee on-time arrival of the vehicle on the travelling day? How much will you pay for the trip and are there additional fees for extra services? Getting answers to all these questions will ensure you understand the kind of services you will get and at what cost so you can make an informed decision.